CGHS BeneficiarieS-Q&A

Procedural Impediments of CGHS Beneficiaries – Lok Sabha

GOVERNMENT OF INDIA
MINISTRY OF HEALTH AND FAMILY WELFARE

LOK SABHA
UNSTARRED QUESTION NO: 780
ANSWERED ON: 14.12.2018

Procedural Impediments of CGHS Beneficiaries

JANARDAN SINGH SIGRIWAL

Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:-

(a) whether the Government has made it mandatory for the CGHS beneficiaries who have been referred to CGHS empanelled hospitals, to report back to the concerned wellness centre to endorse investigations advised by the specialists at empanelled hospitals and if so, the details thereof;

(b) whether the Government has taken note of inconvenience and harassment being faced by CGHS beneficiaries who have to visit dispensaries time and again for endorsement of such investigations and if so, the reaction of the Government thereto;

(c) whether the Government has received representations in this regard and if so, the details thereof; and

(d) the corrective measures taken/ proposed to be taken by the Government to simplify/change the procedure in this regard in the interest of sick people, pensioners and serving employees?

ANSWER
THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND 
FAMILY WELFARE
(SHRI ASHWINI KUMAR CHOUBEY)(a) & (b): Yes; The Government vide its Office Memorandum No. Z.15025/117/2017/DIR/CGHS/EHS, dated the 15th January, 2018 permitted all CGHS beneficiaries to seek OPD consultation from Specialists at Private Hospitals empanelled under CGHS after being referred by any Medical Officer/CMO of CGHS Wellness Centre. After consultation at empanelled hospitals beneficiary shall report back to concerned Wellness Centre, where Medical Officer/CMO would endorse listed investigation and issue medicines.

The Government has reviewed the matter and issued revised guidelines.

(c): Yes; some representations were received for permitting investigations on the advice of Specialist of Private Hospitals empanelled under CGHS.

(d): The guidelines for referral issued vide Office Memorandum No. Z.15025/117/2017/DIR/CGHS/EHS, dated the 15th January, 2018 have been modified vide Office Memorandum No. Z.15025/117/2017/DIR/CGHS/EHS, dated the 10th December, 2018 and the following modifications have been made in the interest of sick people, pensioners and serving employees:-

• The referral shall be valid for consultations upto 3 times in the same hospital within 30 days.
• CGHS beneficiaries have been permitted to consult upto 3 Specialists, if required during a single visit.
• Investigations advised by Specialist of Private Empanelled Hospitals may be undertaken if they are required in emergency as certified by Specialist without endorsement by CGHS.

Promotion on Public Rating

Lok Sabha : Promotion on Public Rating

GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
LOK SABHA

UNSTARRED QUESTION NO: 1406ANSWERED ON: 19.12.2018

Promotion on Public Rating

1406 . SHRI R. DHRUVA NARAYANA:
SHRI MATI SANTOSH AHLAWAT:
SHRI SUM EDHANAND SARSWATI:
SHRI RAJESH KUMAR DIWAKER:
SH RI A.T. NANA PATIL:

Will the PRIME MINISTER be pleased to state:

(a) whether the Government proposes to promote the Government officials based on public rating/feedback and if so, the details thereof along with the time by which the said system is likely to be put into place;

(b) whether the Government is considering adoption of some other system for the promotion of Government officials who do not have direct dealings with the public and if so, the details thereof;

(c) whether the Government has started Aadhaar based authentication of life certificates for pensioners and if so, the details thereof;

(d) the number of pensioners who have availed the benefit of the said scheme along with the State-wise details thereof; and

(e) whether the Government has formulated any policy to prevent misuse of Aadhaar based authentication of life certificates and if so, the details thereof?

ANSWER

MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER’S OFFICE

(DR. JITENDRA SINGH)

(a) & (b):- No Madam. There is no such proposal under consideration.

(c): Department of Pension & Pensioners’ Welfare has informed that an “Aadhar-based Digital Life Certificate (DLC)” for pensioners was launched on 10th November, 2014.

Aadhaar is used for authentication of pensioners. As a result of this facility the pensioner is not required to present himself before his pension disbursing agency or produce other documents that he is alive.

After generation of the DLC, the pension disbursing agencies integrated with the system will get access to the submitted DLC for processing and release of pension there after.

(d): Number of DLCs submitted since November, 2018 to till date is enclosed as annexure.

(e): Unique Identification Authority of India (UIDAI) has informed that it has a well-designed, multi-layered robust security system in place to maintain the highest level of data security and integrity in accordance with the Aadhaar Act, 2016 and the Regulations notified under the Act. Some of the security measures include provision of secure channel, implementation of Aadhaar Data Vault, Hardware Security Module, Registered Devices, Virtual ID-UID Token, biometric locking etc.